Buying Guide for Washing Machines

The most common type of washing machine is freestanding. It’s not built into your kitchen units, so it can be placed anywhere if it’s connected to a drain and electrical socket.

This flexibility is useful if you don’t have much space in your kitchen or if you have a laundry room. And, if you move house often, a freestanding design may be more suitable as it’s easier to remove and transport.

If you have a gap in your kitchen where your old washing machine was, you can easily slot this style into the space. However, you’ll need to make sure there’s plenty of space on all sides. Freestanding models aren’t fixed as securely in place as built-in versions, so vibrations can transfer into the surrounding area. This could then damage your kitchen units and any nearby appliances.

As freestanding models are the most common, you’ll get the largest choice of drum capacities, spin speeds, and colours.

If you’re looking for a washing machine that blends in with your kitchen, you should consider an integrated model. Sometimes behind a cupboard door as part of a kitchen unit. Hiding the machine helps to maintain the look and flow of the room.

The integrated design aids in reducing vibration noises too, as it’s fitted securely. Plus, the cupboard door helps to muffle any sound that’s produced. This style often features a lower spin speed to reduce the machine’s movement and vibration.

Integrated machines can be more difficult to install and remove than freestanding models. This is because the cupboard door must be lined up correctly and drill holes made. The machine also needs to be well levelled and secured into place properly.

It’s possible to install a built-in machine yourself, but you’ll probably want to ask your retailer about installation costs.

Most washing machines in the UK are front loading, in that the door faces forward. This style has several benefits over American top-loading models.

These machines can be stacked with another washing machine or a tumble dryer as the doors won’t be blocked. If you have limited floor space or have a large family, then this is a helpful feature, although you may need a kit to ensure the machines are secure.

Research shows that front loaders give better cleaning results compared to top-loader models. They are also more energy efficient as they use less water in a wash cycle. Many front-loading machines have features that adjust the water level to the exact needs of the wash, so water isn’t wasted.

Front-loaders often have high spin speeds which extract more of the water from your laundry, so drying times are shorter. Several models also have a large capacity, so you can do fewer washes and can easily fit in bulky items like towels, bed sheets or duvets.

All modern washing machines in the UK are cold fill. This means they heat the water inside the machine rather than using hot water from your boiler.

Manufacturers prefer cold fill machines as they are cheaper to make, which then reduces the price.

The main advantage of cold fill machines is their efficiency. Instead of using large amounts of pre-heated water from a boiler, these machines only use the exact amount of water needed for a wash and heat it within the drum.

This type of washing machine is easy to install and cheap to maintain.

A washing machine’s drum capacity is the weight of dry clothing you can safely wash in one cycle. This is usually a bit less than the amount you could physically fit into the drum.

Most machines range in size from 6 kg to 12 kg. It’s recommended to buy a drum size you won’t struggle to fill.

When choosing a drum size, consider your washing habits and needs. How large is your household? How many washes a week do you typically do? What types of fabric and clothing do you wash?

In most cases, a 7-8 kg drum will comfortably serve a medium-sized household in the UK. Machines in this size category will have enough space for standard washes and include programmes tailored for smaller loads too.

If you have a larger household that does several washes a week, with large or heavily soiled loads, a bigger drum capacity may suit you better. Equally, if you are a smaller family who only does a few washes, a smaller capacity might be more suitable.

The exact amount you can fit into the machine will vary depending on the style and fabric of your clothes. However, as a rule, a standard 7 kg machine can wash 35 cotton t-shirts or a double duvet in a single load.

An 8 kg machine can wash 40 t-shirts, a 10 kg machine can wash 50 t-shirts, and a 12 kg machine will clean 60 t-shirts. For larger households or those who want to wash bigger duvets, larger capacity washing machines can be useful.

Many people assume that getting the biggest and often most expensive washing machine will give them a better cleaning performance and value for money. Larger capacity machines do have advantages, but there are negatives too.

The main advantage is that a larger capacity machine can hold more items, so you can clean the same amount of clothing in fewer washes than with a smaller model. Fewer but larger washes are more economical and efficient than smaller washes and can lower your water and electricity costs.

Larger capacity machines often include extra washing programmes for bulkier items such as duvets, towels, or curtains.

However, larger machines are usually more expensive to buy due to the extra capacity and programmes. Plus, if you run half-full cycles, they can be more expensive to use as they require more water and electricity for each cycle.

It can be tempting to wash those last few items to save yourself running another load, but this can lead to performance issues.

If you overfill your drum, the items can clump and rotate together in one large ball. This stops the detergent from spreading evenly or getting rinsed out properly.

Clumping also means clothes get very tangled and creased. They won’t have enough room to move around and wash away any dirt either.

As most people don’t weigh their laundry every time they use the washing machine, you can follow the general rule of only filling the drum 80% of the way up.

A drum’s maximum capacity usually only refers to the main cotton programme, so bear in mind that other cycles may only take smaller loads. Silks, delicates, or woollens need smaller load sizes, so they don’t become damaged. This means you may not use the entire capacity on every wash. 

Underloading your machine wastes a lot of water and energy. This is because most machines are unlikely to sense the weight of the load, so they will use the same amount of water as a full load.

Having a smaller load can also cause issues with the detergent. Some detergents won’t work properly or will produce excessive foam if you don’t use the standard measurements.

As most kitchens are designed to include a washing machine, choosing a model that’s too wide isn’t usually a problem, but it’s important to measure up first. If there are several gaps near the water supply and outlet pipe, you may have a choice as to where you can position the machine.

Very few models have a considerably smaller width other than top loaders or compact machines, both of which are not popular styles in the UK. If width is an issue in your kitchen, you might have to consider installing the washing machine in a utility room or altering the layout slightly.

Height is the easiest dimension to change on most models. Most brands offer a height reduction kit. This allows you to remove the lid and replace it with a flatter version, helping to save a few millimetres. Adjustable feet can also help to lower the machine, or you can search for models of a specific height online.

The depth is the most variable dimension for washing machines, ranging from 42 cm to 65 cm. But it’s not the most important measurement – if the machine is a little too big, it will just stick out slightly.

Bear in mind that a shallower machine may be easier to install when you’re connecting the pipes at the back.

Something else to consider is if you have kitchen drawers, cupboard doors, main doors, or anything else opening across the machine. Washing machine doors often bulge outwards and could get in the way. Control dials and knobs can also get caught too. Some machines do have reversible doors, which allows you to choose which way the door opens out.

It’s well known that most washing machines are white. It’s a colour that fits in with any décor and looks clean and fresh. But there are also other options available.

Shades of silver and grey are popular and give a sophisticated, high-tech finish. Graphite is another colour to look for, as it’s a term often used by manufacturers.

A range of other colours are also available, although for some more unusual options you may have to pick a lesser known or more expensive brand. Black, red and cream can sometimes be found as an alternative colour.

Many of the washing machines on sale today look fantastic. As a rule, the most attractive machines are typically more expensive, but it isn’t always the case.

Large porthole doors are a great design feature that allows you to get your washing in and out more easily, and they also look stunning. Some models use dark or blue glass to create a dramatic effect too.

Several brands also feature lights in the interior of the machine which gives you better visibility when loading and unloading.

Selected models even have contrasting door trims in black or chrome, shiny displays, or exceptionally well-designed control panels.

Whether the colour and style of your washing machine is worth considering is mainly affected by where you plan to put it.

If you want a functional machine for a utility or laundry room, the look of the appliance probably isn’t that important. However, if you want it to be the centrepiece of your new kitchen, choosing a stylish model is more essential.

Most washing machines have cycles for cleaning common materials such as cotton, and synthetic fabrics like polyester and viscose. The synthetics programme is sometimes known as Easy Care. However, if you have items in your wardrobe that require a little more attention, you can choose from plenty of specialised programmes.

Fragile garments such as lace underwear and silk shirts can be given extra care by selecting a programme designed for delicates. Cycles developed for woollens are also great for keeping your cardigans and jumpers clean. Some exceptionally gentle wool programmes have even been given the Woolmark seal of approval.

Several washing machines also boast programmes for bulkier items such as sheets and blankets. For example, Zanussi offers a Duvet programme designed to clean your bedding perfectly.

Advanced models often offer laundry care programmes for more specialist materials. If you lead an active lifestyle or have kids, a washing machine with a Sportswear or Outerwear cycle would be ideal. Some leading brands have even created programmes for taking care of your jeans, to keep them looking like new for as long as possible.

Wi-Fi-enabled machines sometimes allow you to download new cycles to use.

These specially designed programmes are tailored to specific loads, such as school uniforms, swimming wear and blankets.

Some brands, such as Siemens, offer a cycle that applies a waterproof treatment to breathable fabrics when you use the compatible detergent.

It’s important to sort your laundry into whites and colours and wash them separately to prevent any colour transfer. Some washing machines even have programmes designed specifically for dark items, to help them retain their colour for longer. If you have a lot of suits, black items, or jeans, this is something to consider. You can find models with washes designed to help preserve white garments too.

Brands like Bosch have even designed a Mixed Load cycle, which allows you to wash different types of fabric and colours together. This is a great feature to save you time and energy. 

The programmes you’ll need also depend on whether you and your family usually wash heavily soiled items or not.

If you wash items like sports kits or outdoor gear regularly, selecting a machine with an Intensive cycle is a great choice. These cycles tend to take a little longer, but ensure your clothes are extra clean.

Sometimes you may only have a few almost-clean items in your washing basket. You can easily get these smelling and looking great again with a quick Freshen Up programme.

Accidents often happen, and your favourite item of clothing can easily end up stained.

Pre-wash cycles are ideal for loosening up dried-on marks before the main cycle, to ensure your clothes come out in perfect condition again.

Higher-end models will also feature a stain cycle, designed to tackle some of the most common everyday marks including grass, ink, coffee, and make-up. 

Many washing machines offer flexibility when it comes to cycle times, which is great if you don’t have much time on your hands.

Quick wash cycles clean clothes in around 14 to 30 minutes. You can save time by using these programmes to freshen up smaller loads. Blomberg has a Mini 14’ programme, which can wash around 2 kg of lightly soiled clothing in just 14 minutes.

Many brands have Eco-Friendly programmes, designed to reduce your electricity, and water bills, and help protect the planet. Some models have a Half Load setting which also saves energy and is ideal for smaller loads.

If you have some items you’ve washed by hand, you can select a spin only cycle to remove most of the water from the material and reduce drying times. If you like to tumble dry your clothes, this is a big help. 

Although reduced ironing programmes don’t eliminate ironing completely, they are specially designed to make it quicker and easier. This is thanks to the reduced crease technology and slower spin speeds.

Allergen removal programmes are great if you have an allergy sufferer in the family. These are designed to remove pollen and dust mites from your clothes throughout the wash. Some cycles are even endorsed by Allergy UK. Extra rinse cycles also mean those sensitive to detergents won’t have to deal with irritated skin either.

Some washing machines offer special cycles created for garments with a ‘hand wash only’ label. These protect your clothes with a gentle wash, while still giving them a thorough clean.

Baby cycles are perfect if you have a little one at home. Items such as bibs and baby grows are cleaned intensively to remove food stains and dirt. Brands like Blomberg even offer hygiene cycles, capable of killing 99.9% of bacteria at wash temperatures as low as 30°C. 

Washing clothes at the right temperature is important. A higher temperature kills germs, but the heat can damage certain types of fabric. Low temperatures save electricity but may not get your clothes as clean.

The wash temperature not only affects the lifespan of your clothes but also the performance of the detergent and level of creasing.

Following clothing label instructions is the best way to ensure that your items retain their colour, shape, and condition for as long as possible. 

Do you have a baby at home, an elderly relative, or a family member who has allergies? If so, it’s worth buying a washing machine that’s capable of cleaning your clothes at high temperatures.

Hot water settings tend to work best for white clothing that’s made from hard-wearing materials such as cotton. Items like bedding and towels should also be washed at high temperatures so that they remain hygienic. This is because heat is one of the best ways to kill germs.

Most washing machines offer hot cycles for cotton, with a temperature range of up to 90°C. A few brands even have more specialised high-temperature programmes.

Some Bosch models have an Allergy+ programme. This prolongs the maximum wash temperature during the cycle to reduce the number of allergens that irritate sensitive skin. Hotpoint also have an Anti-Allergy programme, which heats the water to 60° to remove dust mites and pollen. Selected Siemens models have a Hygiene cycle to ensure items like baby clothes and bedding are cleaned hygienically.

Pros
• Produces better overall cleaning results
• Dissolves detergent more effectively
• Removes allergens from clothing
• Sanitises and removes germs effectively

Cons
• Can cause shrinking, fading, and wrinkling
• Can set some type of stains
• Not as energy efficient

Do you wear a lot of dark items or have clothing made from man-made fabrics? If this is the case, you’re likely to want a washing machine that has a selection of warm temperature settings to keep your clothes looking their best.

Warm temperatures are the best choice for clothing items such as denim jeans and moderately soiled items. Most washing machine models tend to offer 30°, 40°, or 60° cycles, which are great all-rounders.

Bosch has an Easy Care programme, which uses a range of temperatures designed for synthetic fabrics which absorb minimal moisture and dirt. Other machines may have cycles specifically for jeans or dark colours.

Pros
• More energy efficient than using hot water
• Effective at dissolving powder detergents
• Great for cleaning man-made fabrics

Cons
• Can fade some colours
• Does not sanitise fabrics as effectively as hot water
• Cannot remove some heavy soils and stains
• Warm temperatures are the best choice for clothing items such as denim jeans and moderately soiled items.

Are you conscious of the environment? Do you like to keep your energy bills as low as possible?

Washing machines that have cold water cycles are great for looking after the planet as well as your pocket.

Advances in washing machines and laundry detergents mean that you can now get your clothes clean and fresh again at temperatures as low as 20 or 30°C. Cold water cycles are perfect for brightly coloured items that are likely to bleed, lightly soiled items, woollens, and delicates.

Samsung ecobubble™ washing machines froth the detergent before the cycle starts, creating bubbles that clean your clothes quicker. This means you can wash clothes as effectively in cool water as you would in warm water while saving energy.

Zanussi also offers a Mix 20° programme, where you can wash cottons, synthetics, and colours together.

Pros
• More energy efficient compared to warm and hot cycles
• Less likely to fade and shrink clothes
• Acceptable to use for most fabrics
• Rinsing in cold water can reduce creasing

Cons
• Not as effective at removing stains
• Will not sanitise clothes
• Cold water cycles are perfect for brightly coloured items that are likely to bleed, lightly soiled items, woollens, and delicates.

Spin speed is measured in Revolutions Per Minute (RPM) and refers to the speed at which the drum rotates during a spin cycle. These speeds commonly range between 400 and 1800 RPM.

When buying a washing machine, look for a model with a high RPM. The faster the spin of your machine, the more water is squeezed out of your laundry and the quicker it will dry.

Some models allow you to alter the spin speed to suit the type of load better. Delicates and silks, for example, could get damaged at high speeds. Lowering the spin speed can also help to reduce creasing.

Models with higher spin speeds tend to be more expensive, and it has been said that the difference in the amount of water extracted at the top end of the range isn’t that noticeable. However, if you dry your clothes in a tumble dryer, a higher spin means the dryer has less work to do, saving you energy and money. 

As well as stating the spin speed, washing machines also get a spin performance rating from A to G. Most models sold score at least a C, so although this is useful for comparing different models, the actual speed in RPM is often a better measurement to look at.

The washing performance rating is based on how well the washing machine cleans the load during a cycle.

These theoretically range from A to G, although in recent years all machines are required to have an A rating. This rating is also only measured on the appliance’s 60°C wash which you may not use the most frequently. That means this information isn’t as useful anymore unless you’re comparing with an older model. 

Washing machine ratings are based on the kilowatt hours used annually for full and partial 60°C cotton loads and a 40°C partial cotton load.

It’s worth keeping in mind that the label may not provide a true reflection of the energy efficiency of the machine if you use different cycles to those tested.

The EU energy rating doesn’t consider water usage, only electricity. The water consumption is shown on the label but doesn’t contribute to the overall rating.

Water usage per kilogram ranges between 6-14 litres in the average machine.

If you have young children, want to run your machine at night, or just enjoy a peaceful home, how loud the washing machine is could be a big factor in which model you choose. Quiet models are also great if you have an open-plan kitchen and living room. If you don’t mind a noisy household or have a separate laundry or utility room, it might not be as important.

Most people want the quietest washing machine possible, although noise might not be as high a priority for you as other features like the number and range of programmes.

Noise ratings vary depending on the quality of the washing machine.

High-end models have new features like brushless or quiet drive motors, and anti-vibration systems, to reduce noise levels as much as possible. Water pumps have also become quieter as their design has improved.

Where you put the machine is also a factor. Ensure you choose a model that’s the right size, so it won’t vibrate against your kitchen units or another appliance.

Most washing machines average between 40-80 dB, with anything below 50 dB considered a particularly quiet model. These machines are less likely to disturb your conversations or interrupt the TV.

To help you understand what decibel ratings compare to, vacuum cleaning is about 70 dB, someone talking is typically about 50-60 dB, and a quiet library is about 40 dB.

If the noise level of the washing machine is important to you, then look for models with technology like brushless or inverter motors or anti-vibration designs. You should also look out for machines with the Quiet Mark award as these have been recognised as being especially quiet.

Before you go into a store, do as much research as you can. Technology and features are always being updated, so it helps to have an idea of what you’re after.

Research the average prices for the type of machine you’re interested in, so you know roughly how much you’ll be paying. Energy ratings are also worth finding out about if you don’t want huge running costs.

If you find certain models or brands you like the look of, check if your local store stocks them and if not, why not. Write down any questions or features you want to be explained and take the list with you so you can ask the shop assistant. They’ll provide more information and can help you narrow down your options.

Figure out what your priorities for a machine are based on your washing needs.

If you have a large, active household, a sportswear programme will be a useful addition. Similarly, a large drum is helpful if you have lots of large bed sheets and towels to wash regularly.

Look through the rest of our buying guide for help on programmes, features and more. If you have a clear idea of what you need, you’ll be less likely to feel overwhelmed in the store.

Decide on a rough budget and stick to it. If you only have the money for a basic design, don’t look at the top-of-the-range, high-tech models. Remember to ask an assistant if they have any sales or discounts coming up. You could also sign up to their email newsletter to see the latest deals.

Ask the shop assistants what their delivery and installation policy is. Sometimes, the terms and conditions when you buy in-store are slightly different from those online.

Do they deliver from the store, a central warehouse, or direct from the manufacturer? Do they deliver for free or have an extra charge? Will they take away and dispose of your old machine? Do you need to disconnect your current machine yourself? Some shops will also charge more for weekend delivery, so it may work out cheaper if you can get the machine delivered during the week.

Once you’re in the store take a good look at the machine itself. First, measure the dimensions to make sure it will fit into your space at home.

Check that the machine has the features, programmes, wash rating, energy rating and noise level you want.

Open the door. On a freestanding model, it should open almost flat against the machine, so it doesn’t get in the way when you’re loading a wash. It should be weighted, so it doesn’t swing shut on you, and the handle should be easy to open.

Note which way the door opens, as this can affect how well it fits into your home. Some models do have reversible doors so you can change the direction the door opens out.

Check the drum. Spin it to check it moves smoothly and doesn’t make any loud, clunky noises. You could even put a jumper or jacket inside to get a feel for its size.

Check the opening. It should comfortably fit an A4 sheet of paper and the larger it is, the easier it will be to fit bulky items like towels in.

Open the detergent drawer. Check it’s easy to slide in and out, comfortable to grip and doesn’t stick. Is it removable for cleaning or does the machine have an automatic cleaning feature?

Look at the control panel to familiarise yourself with the dials, display and buttons.

Ask the shop assistant about the model you’re interested in. It’s worth finding out about a warranty and how popular the machine is with customers.

Don’t buy the first model you look at. Shop around to find one that suits your needs and budget.

Nearly all online retailers will have a reviews section for each washing machine.

This means customers can score and rate the machine on factors like cycle times and value for money. There will also be comments, where customers discuss positive aspects of the machine and any negative experiences they have had.

All this information is incredibly helpful when it comes to choosing an appliance. You may need to take very negative comments with a pinch of salt, but reviews are useful for narrowing down your choice of machine.

Some sites even have a feature where you can ask questions to people who own a particular model.

As you won’t see the machine in person to take measurements or look inside, it’s important to read the description on the website carefully.

Every model online comes with a full specification, including sizes, features, programmes, and energy ratings.

Shopping online gives you access to a much wider variety of washing machines, from a range of brands.

The filters on the website make finding a machine with the exact qualities you want easier. You can usually filter by type of machine, brand, spin speed, washing capacity, colour, and energy rating. Some websites also allow you to filter machines by a specific feature – for example, an Anti- Allergy cycle or interior light. You’ll also be able to sort the products by popularity and price.

Buying online is sometimes cheaper than shopping in-store. Exclusive discounts and seasonal sales are often advertised online so you can save extra money on your machine.

Online payments are now very secure, especially if you shop with a reputable, well-known brand. Just make sure you see a padlock or green bar in the address bar of your web browser when you’re at the checkout. Paying with a credit card also gives you some extra security.

Business websites have an array of customer service functions. Be sure to look at the information on installation and delivery before you order, as well as reviews of the retailer.

If you’re still unsure on which model to choose, remember that you can always do some research online before popping into your local store. Most websites also have a store finder function to help you locate your nearest location.

Washing machines range from around £200 for a basic model, up to £800 or more for something with additional features.

There are also some machines that cost less than £200 – with many of these offering extremely good value for money. It’s important to remember that price is only one factor. Cheaper machines are now more reliable, especially if you go for a reputable brand with a decent warranty. On the other hand, if you do a lot of washing and need particular features, a more expensive model might suit your needs better.

Several factors affect the price of a washing machine, but in general, a more expensive machine will have at least one of the following:

• A larger drum
• A faster spin speed
• More features sometimes including Wi-Fi connectivity
• More programme options
• Better energy efficiency
• Improved water efficiency
• Quieter running noises
• Attractive appearance
• Touch controls

The quality and reputation of the brand, place of manufacture, and attractiveness of the design all affect the price.

If your old washing machine has broken down, you may not be able to wait for a better price, but it’s worth checking what offers are available.

Most retailers run a promotion all year round.

As well as simple money-off deals, it’s also worth keeping an eye open for promotions such as cashback and trade-ins. This is also a great way of disposing of your old appliance too.

The price of the appliance isn’t the only thing you should consider.

Buying a machine with a long warranty means you can be sure you won’t have to buy another one any time soon. This means you can save money long-term. There are also running costs to consider, so choosing a more efficient model can help save money on electricity and water bills.

Remember to take charges for delivery, installation and removing your old machine into account when comparison shopping.